Delivered from our UK data centre, Altinet’s Online Backup is a cloud based managed backup service which automatically replicates data from our clients on- site storage to our data centre at scheduled intervals. We remove the need for organisations to invest in additional on-site disaster recovery equipment. Altinet’s Managed Backup integrates multiple 3rd party vendors enabling our solution to act as the offsite disaster recovery option to the on-site local storage.
We offer unlimited sources including, image based backup, virtual machines, SQL database & Exchange servers.
All our customer’s data is 256-Bit encrypted whilst in transit and whilst in storage in our data centre.
Reduce your downtime with this on demand service. Use our bandwidth controls to expedite your recovery.
Regular data backups are automatically made to our UK based data centre
You have all the control that you require, whilst our team provide the infrastructure, expertise and maintenance
All customers can increase their cloud storage capacity as they grow
We act as a single point of contact for all your technical requirements. Thus, we help you keep your system running effectively, without technical difficulties or network downtime.
Our customer portal enables you to track your support tickets and check on the progress as well as discuss the ticket with the engineer. The support process is designed to be as interactive and as transparent as possible.
Alongside the support process we have a team of technical experts who are each assigned to specific accounts. This enables the customer to have a single point of contact for all support cases and technical questions.