Barracuda Network's Managed NG Firewall

Online Data Backup and Recovery

What We Provide

Today, small organisations are leaner and more agile than ever. They heavily depend on the productivity benefits of collaborative, Web 2.0 applications hosted in the cloud. But using applications safely requires a next generation firewall that combines security, application control, alwayson connectivity, and ease-of use. Manageable via an easy-to-use web interface supported by intelligent deployment wizards means there’s no need for additional IT staff or special training. Plus, with affordable, all-inclusive pricing, the Barracuda NextGen Firewall lets you budget with total confidence that there won’t be surprise costs down the road

Documentation

Barracuda Network's Managed NG Firewall

Altinet's Technical Support

SLA's

We act as a single point of contact for all your technical requirements. Thus, we help you keep your system running effectively, without technical difficulties or network downtime.

Phone & Web

Our customer portal enables you to track your support tickets and check on the progress as well as discuss the ticket with the engineer. The support process is designed to be as interactive and as transparent as possible.

Dedicated Account Manager

Alongside the support process we have a team of technical experts who are each assigned to specific accounts. This enables the customer to have a single point of contact for all support cases and technical questions.

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