Cloud Storage

Altinet’s Managed Backup & Replication integrates multiple third party vendors enabling our solution to act as the off-site disaster recovery option to the on-site local storage

What Altinet Can Offer

Delivered from our UK data centre, Altinet’s Online Backup is a cloud based managed backup service which automatically replicates data from our clients on-site storage to our data centre at scheduled intervals. We remove the need for organisations to invest in additional on-site disaster recovery equipment. At Altinet, customer support is the highest priority. We are committed to providing excellent customer service and satisfaction alongside all our services, including online backup. As a fully managed service our highly trained and experienced UK-based technical professionals work 24x7 to ensure our cloud backup service is running at 99.9% efficiency at all times. Should you require assistance our support channels are open to all our customers and this comes as standard.

Key Features

Documentation

Altinet Managed Cloud Backup

Image-Based Backups to the Cloud

Complete Protection for Office 365

Altinet's Technical Support

SLA's

We act as a single point of contact for all your technical requirements. Thus, we help you keep your system running effectively, without technical difficulties or network downtime.

Phone & Web

Our customer portal enables you to track your support tickets and check on the progress as well as discuss the ticket with the engineer. The support process is designed to be as interactive and as transparent as possible.

Dedicated Account Manager

Alongside the support process we have a team of technical experts who are each assigned to specific accounts. This enables the customer to have a single point of contact for all support cases and technical questions.

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