Delivered from our UK data centre, Altinet’s Online Backup is a cloud based managed backup service which automatically replicates data from our clients on-site storage to our data centre at scheduled intervals. We remove the need for organisations to invest in additional on-site disaster recovery equipment. At Altinet, customer support is the highest priority. We are committed to providing excellent customer service and satisfaction alongside all our services, including online backup. As a fully managed service our highly trained and experienced UK-based technical professionals work 24x7 to ensure our cloud backup service is running at 99.9% efficiency at all times. Should you require assistance our support channels are open to all our customers and this comes as standard.
Service which automatically replicates data from our client's on-site storage platform into the cloud.
Backup image based devices, virtual machines, SQL database, Exchange and more with no additional license fees.
You have all the control that you require, whilst our team provide the infrastructure, expertise and maintenance.
One license based on the amount of data each customer has not including revisions, these are included as standard.
All our customers data is 256-Bit encrypted whilst in transit and whilst in storage in our UK based data centre.
Our solution reduces downtime and improves your recovery time should a disaster occur.
We act as a single point of contact for all your technical requirements. Thus, we help you keep your system running effectively, without technical difficulties or network downtime.
Our customer portal enables you to track your support tickets and check on the progress as well as discuss the ticket with the engineer. The support process is designed to be as interactive and as transparent as possible.
Alongside the support process we have a team of technical experts who are each assigned to specific accounts. This enables the customer to have a single point of contact for all support cases and technical questions.